LEGAL AREA
Terms and Conditions of Sale
1. OUR BUSINESS POLICY
2. HOW TO EXECUTE A CONTRACT WITH THE VENDOR
3. GUARANTEES AND PRODUCT PRICE INDICATION
4. PAYMENTS
5. SHIPPING AND DELIVERY OF THE PRODUCTS
6. CUSTOMER CARE
7. RETURNS AND REFUNDS
8. PRIVACY
9. GOVERNING LAW
10. AMENDMENTS AND UPDATES
11. ABOUT GIORGIO ARMANI S.P.A.
The following General Terms and Conditions of Sale govern the offer and sale (together with the documents referred to below, including the Privacy Policy and General Terms and Conditions of Use) of products on our website ("www.armani.com"). Please read these terms and conditions carefully before ordering any products. You should understand that by ordering any of our products, you agree to be bound by these terms and conditions. The products purchased on www.armani.com are directly sold by GUIDO GOBINO srl (hereinafter referred to as "the Vendor" or "We" or "Us"). GUIDO GOBINO has its registered office in Italy at via Cagliari, 15/b – Torino 10153, business register number, tax code and VAT number IT02646140018, fully paid share capital of EUR 350.000. Requests for information should be made through our Customer Care. Remember that you can always contact us by email: info@armanidolci.com For any other legal information, go to the section Privacy Policy.
. 1. OUR BUSINESS POLICY
1.1
The Vendor offers products for sale on www.armanidolci.com and its e-commerce business services are available exclusively to its end users, i.e. the "Consumers".
1.2
"Consumer" shall mean any individual who is acting for purposes which are outside his or her trade, business or profession. If you are not a Consumer, please do not buy any products on www.armanidolci.com.
1.3
The Vendor reserves the right not to process orders received from users who are not "Consumers" and any other order which does not comply with the Vendor's business policy.
1.4
These General Terms and Conditions of Sale regulate the offer, transmission and acceptance of purchase orders relating to products on www.armanidolci.com between the users of www.armanidolci.com and the Vendor.
1.5
The General Terms and Conditions of Sale do not regulate the supply of services or the sale of products performed by third parties that are on www.armanidolci.com through links, banners or other hypertext links. Before sending orders and purchasing products and services from those third parties, we recommend that you verify the third party's terms and conditions since the Vendor shall under no circumstances be deemed liable for the supply of services provided by third parties or for the execution of e-commerce transactions between the users of www.armani.com and third parties.
2. HOW TO EXECUTE A CONTRACT WITH THE VENDOR
2.1
To place an order for the purchase of one or more products on www.armanidolci.com, you must fill out the online order form and send it electronically to the Vendor, following the relevant instructions.
2.2
The order form contains information on the main characteristics of each product ordered and corresponding unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product and delivery costs. The contract is concluded once the payment of the order is completed and you have received the order confirmation from the Vendor.
2.3
The order form will be filed in our database for the time required to process your order and as provided by law. You may access your order form by clicking on the section called My Order, in the Customer Care area.
2.4
Before submitting the order form, you will be warned that this forwarding implies the obligation to pay the indicated price.
2.5
English is the language used for executing contracts with the Vendor.
2.6
After your order form has been submitted, the Vendor will process your order.
2.7
The Vendor may not process purchases when the products are no longer available. In the above case, the Vendor shall inform you by email within thirty (30) days from the day after Vendor has received your order that the contract has not been executed and that the Vendor has not carried out your purchase order. The Vendor will refund the amount paid for those items or will propose alternative products.
2.8
By submitting an order form to and making a contract with the Vendor, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not submit your order form for the purchase of products on www.armanidolci.com.
2.9
By submitting an order form, you agree and accept these General Terms and Conditions of Sale as well as further conditions contained on www.armanidolci.com, even through links, including the General Terms and Conditions of Use and Privacy Policy.
2.10
Upon submission of an order form, the Vendor shall send you a purchase order receipt email.
3. GUARANTEES AND PRODUCT PRICE INDICATION
3.1
Prices are subject to change and will be as quoted on our site from time to time, except in cases of obvious error. Check the final price of sale before sending the relevant order form.
3.2
Orders made from a Country site not included among those foreseen cannot be accepted by the Vendor.
4. PAYMENTS
4.1
Payment of the product prices and relevant costs for shipping and delivery must be made by using one of the procedures indicated on the order form.
4.2
In case of payment by Credit/Debit Card, all details (for example, card number or expiration date) will be sent by encrypted protocol to Banca Sella or other banks which provide remote electronic payment services, without third parties having any access thereto whatsoever. Such details will not be used by the Vendor except for performing the procedure relevant to your purchase or issuing refunds or for reporting cases of fraud to the police.
5. SHIPPING AND DELIVERY OF THE PRODUCTS
For specific product shipping and delivery procedures see the Customer Care Area, and read the Shipping section Customer Care area. Please read these sections carefully. The information provided in these sections forms an integral part of these General Terms and Conditions of Sale and, consequently, shall be deemed to be fully read and accepted by you at the time your order form is sent.
6. CUSTOMER CARE
Please contact our Customer Care for further information: info@armanidolci.com
7. RETURNS AND REFUNDS
For all orders placed from the European Union, Directive 2011/83 establishes a right of withdrawal in favor of the consumer within 14 days of delivery of the goods.
You have the right to withdraw from the contract concluded with the Seller, without penalty and without specifying the reason, within fourteen (14) working days, from the day of receipt of the products purchased on www.armanidolci.com, by giving notice to the Seller.
To withdraw from the contract, you will have to contact us at info@armanidolci.com, specifying the products purchased, the relevant order number, your identification data and bank details (account holder and C/C number, ABI, CAB, CIN) for the return of the amount paid for the purchase of the products. You must return the products to the Vendor at Guido Gobino Srl, Via Cagliari 15/B 10153 Turin. The Seller must receive them within fourteen (14) business days starting from when you received the products.
Shipping costs for the original delivery of purchased products will not be refunded. Return shipping, on the other hand, is free if you decide to use our courier service. In case you decide to use a different courier instead, the return shipping costs will be your responsibility.
However, the right of withdrawal is subject to the following conditions in addition to the conditions specified in the preceding paragraphs:
The waybill must be correctly filled in
The right of withdrawal applies only to goods intact at the time of return;
The products must not have been used, modified or damaged;
The products must be returned in a single shipment to the Seller;
The products must be returned in their original packaging;
The Seller must receive the returned products within fourteen (14) working days starting from the delivery date of the order.
After our warehouse has received the return, it will verify that all conditions are in place to accept it.
In the event that the withdrawal is exercised in accordance with the above conditions, the Seller will refund the customer the full amount collected for the purchase of products, within 30 days.
If the terms and conditions for the exercise of the right of withdrawal are not met, you will not be entitled to a refund of the sums already paid to the Seller; however, you may re-obtain, at your expense, the products in the state in which they were returned to the Seller. Otherwise, the Seller may retain the products in addition to the amounts already paid for their purchase. TIMING AND METHOD OF REIMBURSEMENT After the return of the products, the Seller shall make the necessary inquiries regarding the conformity of the products with the conditions and terms stated in paragraph 7. In case the verifications are successfully concluded, the Seller will send you, via e-mail, the relevant confirmation of acceptance of the returned products.
8. PRIVACY
8.1
You will find information on how we process your personal data by clicking on Privacy Policy.
8.2
For further information on our Privacy Policy.
you can contact us at ecommercead@guidogobino.it or at Vendor's registered offices located in Via Cagliari 15/b - 10153 Torino, Italy.
9. GOVERNING LAW
These General Terms and Conditions of Sale are governed by Italian law and in particular by Italian legislative decree no. 206 of 6 September 2005 on distance contracts and by Italian legislative decree no. 70 of 9 April 2003 on certain aspects related to e-commerce.
Please note that the European Commission provides a platform for alternative extra-judicial resolution of disputes, available on the website http://ec.europa.eu/odr
10. AMENDMENTS AND UPDATES
The General Terms and Conditions of Sale may be amended from time to time due to new laws and regulations or other reasons. The new General Terms and Conditions of Sale shall be effective as of the date of publication on www.armanidolci.com.
11. ABOUT GIORGIO ARMANI S.P.A.
Giorgio Armani S.p.A.
Registered office: Via Borgonuovo, 11 · 20121 Milan · Tel. +39 02 72318.1 · Fax. +39 02 58191900
Local units: Via Borgonuovo, 18 · 20121 Milan · Tel. +39 02 72318.1
Via Bergognone nr. 38, 46 e 59 · 20144 Milan · Tel. +39 02 83106.1
Fully paid share capital 10.000.000,00 Euros · Register of Companies of Milan
Fiscal code and VAT number: 02342990153 · R.E.A. MI 919502
1. OUR BUSINESS POLICY
2. HOW TO EXECUTE A CONTRACT WITH THE VENDOR
3. GUARANTEES AND PRODUCT PRICE INDICATION
4. PAYMENTS
5. SHIPPING AND DELIVERY OF THE PRODUCTS
6. CUSTOMER CARE
7. RETURNS AND REFUNDS
8. PRIVACY
9. GOVERNING LAW
10. AMENDMENTS AND UPDATES
11. ABOUT GIORGIO ARMANI S.P.A.
The following General Terms and Conditions of Sale govern the offer and sale (together with the documents referred to below, including the Privacy Policy and General Terms and Conditions of Use) of products on our website ("www.armani.com"). Please read these terms and conditions carefully before ordering any products. You should understand that by ordering any of our products, you agree to be bound by these terms and conditions. The products purchased on www.armani.com are directly sold by GUIDO GOBINO srl (hereinafter referred to as "the Vendor" or "We" or "Us"). GUIDO GOBINO has its registered office in Italy at via Cagliari, 15/b – Torino 10153, business register number, tax code and VAT number IT02646140018, fully paid share capital of EUR 350.000. Requests for information should be made through our Customer Care. Remember that you can always contact us by email: info@armanidolci.com For any other legal information, go to the section Privacy Policy.
. 1. OUR BUSINESS POLICY
1.1
The Vendor offers products for sale on www.armanidolci.com and its e-commerce business services are available exclusively to its end users, i.e. the "Consumers".
1.2
"Consumer" shall mean any individual who is acting for purposes which are outside his or her trade, business or profession. If you are not a Consumer, please do not buy any products on www.armanidolci.com.
1.3
The Vendor reserves the right not to process orders received from users who are not "Consumers" and any other order which does not comply with the Vendor's business policy.
1.4
These General Terms and Conditions of Sale regulate the offer, transmission and acceptance of purchase orders relating to products on www.armanidolci.com between the users of www.armanidolci.com and the Vendor.
1.5
The General Terms and Conditions of Sale do not regulate the supply of services or the sale of products performed by third parties that are on www.armanidolci.com through links, banners or other hypertext links. Before sending orders and purchasing products and services from those third parties, we recommend that you verify the third party's terms and conditions since the Vendor shall under no circumstances be deemed liable for the supply of services provided by third parties or for the execution of e-commerce transactions between the users of www.armani.com and third parties.
2. HOW TO EXECUTE A CONTRACT WITH THE VENDOR
2.1
To place an order for the purchase of one or more products on www.armanidolci.com, you must fill out the online order form and send it electronically to the Vendor, following the relevant instructions.
2.2
The order form contains information on the main characteristics of each product ordered and corresponding unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product and delivery costs. The contract is concluded once the payment of the order is completed and you have received the order confirmation from the Vendor.
2.3
The order form will be filed in our database for the time required to process your order and as provided by law. You may access your order form by clicking on the section called My Order, in the Customer Care area.
2.4
Before submitting the order form, you will be warned that this forwarding implies the obligation to pay the indicated price.
2.5
English is the language used for executing contracts with the Vendor.
2.6
After your order form has been submitted, the Vendor will process your order.
2.7
The Vendor may not process purchases when the products are no longer available. In the above case, the Vendor shall inform you by email within thirty (30) days from the day after Vendor has received your order that the contract has not been executed and that the Vendor has not carried out your purchase order. The Vendor will refund the amount paid for those items or will propose alternative products.
2.8
By submitting an order form to and making a contract with the Vendor, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not submit your order form for the purchase of products on www.armanidolci.com.
2.9
By submitting an order form, you agree and accept these General Terms and Conditions of Sale as well as further conditions contained on www.armanidolci.com, even through links, including the General Terms and Conditions of Use and Privacy Policy.
2.10
Upon submission of an order form, the Vendor shall send you a purchase order receipt email.
3. GUARANTEES AND PRODUCT PRICE INDICATION
3.1
Prices are subject to change and will be as quoted on our site from time to time, except in cases of obvious error. Check the final price of sale before sending the relevant order form.
3.2
Orders made from a Country site not included among those foreseen cannot be accepted by the Vendor.
4. PAYMENTS
4.1
Payment of the product prices and relevant costs for shipping and delivery must be made by using one of the procedures indicated on the order form.
4.2
In case of payment by Credit/Debit Card, all details (for example, card number or expiration date) will be sent by encrypted protocol to Banca Sella or other banks which provide remote electronic payment services, without third parties having any access thereto whatsoever. Such details will not be used by the Vendor except for performing the procedure relevant to your purchase or issuing refunds or for reporting cases of fraud to the police.
5. SHIPPING AND DELIVERY OF THE PRODUCTS
For specific product shipping and delivery procedures see the Customer Care Area, and read the Shipping section Customer Care area. Please read these sections carefully. The information provided in these sections forms an integral part of these General Terms and Conditions of Sale and, consequently, shall be deemed to be fully read and accepted by you at the time your order form is sent.
6. CUSTOMER CARE
Please contact our Customer Care for further information: info@armanidolci.com
7. RETURNS AND REFUNDS
For all orders placed from the European Union, Directive 2011/83 establishes a right of withdrawal in favor of the consumer within 14 days of delivery of the goods.
You have the right to withdraw from the contract concluded with the Seller, without penalty and without specifying the reason, within fourteen (14) working days, from the day of receipt of the products purchased on www.armanidolci.com, by giving notice to the Seller.
To withdraw from the contract, you will have to contact us at info@armanidolci.com, specifying the products purchased, the relevant order number, your identification data and bank details (account holder and C/C number, ABI, CAB, CIN) for the return of the amount paid for the purchase of the products. You must return the products to the Vendor at Guido Gobino Srl, Via Cagliari 15/B 10153 Turin. The Seller must receive them within fourteen (14) business days starting from when you received the products.
Shipping costs for the original delivery of purchased products will not be refunded. Return shipping, on the other hand, is free if you decide to use our courier service. In case you decide to use a different courier instead, the return shipping costs will be your responsibility.
However, the right of withdrawal is subject to the following conditions in addition to the conditions specified in the preceding paragraphs:
The waybill must be correctly filled in
The right of withdrawal applies only to goods intact at the time of return;
The products must not have been used, modified or damaged;
The products must be returned in a single shipment to the Seller;
The products must be returned in their original packaging;
The Seller must receive the returned products within fourteen (14) working days starting from the delivery date of the order.
After our warehouse has received the return, it will verify that all conditions are in place to accept it.
In the event that the withdrawal is exercised in accordance with the above conditions, the Seller will refund the customer the full amount collected for the purchase of products, within 30 days.
If the terms and conditions for the exercise of the right of withdrawal are not met, you will not be entitled to a refund of the sums already paid to the Seller; however, you may re-obtain, at your expense, the products in the state in which they were returned to the Seller. Otherwise, the Seller may retain the products in addition to the amounts already paid for their purchase. TIMING AND METHOD OF REIMBURSEMENT After the return of the products, the Seller shall make the necessary inquiries regarding the conformity of the products with the conditions and terms stated in paragraph 7. In case the verifications are successfully concluded, the Seller will send you, via e-mail, the relevant confirmation of acceptance of the returned products.
8. PRIVACY
8.1
You will find information on how we process your personal data by clicking on Privacy Policy.
8.2
For further information on our Privacy Policy.
you can contact us at ecommercead@guidogobino.it or at Vendor's registered offices located in Via Cagliari 15/b - 10153 Torino, Italy.
9. GOVERNING LAW
These General Terms and Conditions of Sale are governed by Italian law and in particular by Italian legislative decree no. 206 of 6 September 2005 on distance contracts and by Italian legislative decree no. 70 of 9 April 2003 on certain aspects related to e-commerce.
Please note that the European Commission provides a platform for alternative extra-judicial resolution of disputes, available on the website http://ec.europa.eu/odr
10. AMENDMENTS AND UPDATES
The General Terms and Conditions of Sale may be amended from time to time due to new laws and regulations or other reasons. The new General Terms and Conditions of Sale shall be effective as of the date of publication on www.armanidolci.com.
11. ABOUT GIORGIO ARMANI S.P.A.
Giorgio Armani S.p.A.
Registered office: Via Borgonuovo, 11 · 20121 Milan · Tel. +39 02 72318.1 · Fax. +39 02 58191900
Local units: Via Borgonuovo, 18 · 20121 Milan · Tel. +39 02 72318.1
Via Bergognone nr. 38, 46 e 59 · 20144 Milan · Tel. +39 02 83106.1
Fully paid share capital 10.000.000,00 Euros · Register of Companies of Milan
Fiscal code and VAT number: 02342990153 · R.E.A. MI 919502